Effective Date: 29/10/2025

At Toy Town Garage, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase on our website.

By using our website or services, you agree to the terms of this Privacy Policy in accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian laws.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, contact number, email address, billing and shipping address, and other details provided during account creation or checkout.

• Payment Information: Details required for completing transactions (processed securely via third-party payment gateways).

• Device & Usage Data: IP address, browser type, device information, and site activity collected automatically to improve performance and security.

• Communication Data: Messages, inquiries, or feedback submitted through forms or chat.

We collect only the information necessary to provide and improve our services.

2. How We Use Your Information

Your information is used for:

• Processing and fulfilling your orders.

• Communicating with you regarding order status, services, and promotions.

• Providing customer support and repair assistance.

• Improving our website, products, and user experience.

• Complying with legal and regulatory requirements.

We will not process your personal data without your consent, except where permitted by law.

3. Consent

By using our website, you consent to the collection and use of your personal data as described in this policy.
You can withdraw your consent at any time by contacting us through the details provided below.

4. Data Protection & Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, or disclosure.
All transactions are processed using secure SSL encryption and trusted payment gateways.

5. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal data.
However, we may share limited information with:

• Payment gateways for processing payments.

• Courier and logistics providers for order delivery.

• Service partners or vendors assisting with website operations.

• Government authorities if required by law or legal process.

All third parties are bound by confidentiality and data protection obligations.

6. Retention of Data

We retain your personal data only as long as necessary for the purpose it was collected or as required by applicable laws.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and store preferences.
You can manage or disable cookies through your browser settings.

8. Your Rights

As per the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data.

• Request correction or deletion of your information.

• Withdraw consent for data processing.

• Lodge a complaint with the Data Protection Board of India if you believe your data has been mishandled.

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

We do not knowingly collect personal information from children under 18 without parental consent. Parents are encouraged to supervise their children’s online activities.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with the updated “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

📩 Email: toytowngarage@gmail.com
📞 Phone: +91-9892334338
🌐 Website: https://www.toytowngarage.com